Restaurant staff provided excellent service.

During my five-night stay, I was disappointed with the gym facility being located separately from the hotel, which was quite inconvenient. Additionally, the outdoor pool was uncomfortably cold, making it unusable for relaxation. Overall, the food options at the attached club were lacking and didn’t meet my expectations at all.

Comfortable stay with great amenities

I had a wonderful stay with my family in a Standard Room with 2 Queen Beds. The room was spacious and clean, with super comfortable beds that made for restful nights. We enjoyed a fantastic breakfast buffet every morning, which offered a wide variety of delicious options. Additionally, having the attached Liverpool Catholic Club made it convenient for dining and entertainment. However, the check-in process could be more organized, as it felt a bit chaotic at times.

The location was convenient, and the staff were helpful during my stay. I appreciated the spacious room and the overall cleanliness. I had a pleasant experience with the activities available at the hotel, which kept my family entertained. A highlight was the great breakfast that made mornings enjoyable. Similar to a prior stay, I found having a balcony very useful for relaxing after a long day.

The food was top-notch, especially the brekkie—proper hearty fare to kickstart the day! The comfy beds helped us snooze like champions after a long haul flight, making it a fab spot for recovery.

The fridge was a bit of a letdown, so tiny it was! Also, we couldn't control the heating and cooling ourselves, but ah well, it still felt like home. Cheers to the club next door for the late-night munchies!

The hotel decor was lovely and modern, providing a warm and inviting atmosphere. The accessible design made navigating the spaces easy, especially for us seniors, and I appreciated the thoughtful touch in the lounge and common areas.

Improved accessibility features in the bathroom would help.

The location was ideal for my work-related needs, with easy access to nearby business facilities. I was particularly impressed by the cleanliness of my Deluxe King Room, and the comfortable bed allowed me to have restful nights after busy days. The staff was very professional, assisting promptly with my inquiries and providing directions to local dining options.

Wi-Fi connection was unreliable at times.

i stayed at mercure for two nights with my daughter and grandson. the room was spotless and cleaned daily. the breakfast buffet was fantastic with a great selection, and all the staff were super friendly. we even enjoyed dinner at the hotel's restaurant, where the food was cooked perfectly. the location is convenient, and it’s great to have a small cafe nearby for snacks.

strongly recommend

We loved having access to the onsite Catholic club with gaming machines, indoor playground, and a super spacious room! My family was thrilled with the clean and luxurious bathroom too.

would like to stay here on the next trip

Room was super clean and spacious, with a big comfy bed. Bathroom had all the essentials, including plenty of soap and shampoo. Staff was quick to respond when we needed help with the AC. Loved the constant hot breakfast options and evening dining. Easy access to a casino and a big fitness center.

The decor was modern and inviting, promoting a warm atmosphere. The accessibility features made it easy for me to navigate the hotel comfortably. I particularly appreciated the spacious room, which was perfect for relaxation after a busy day.

Improved bathroom accessibility features would be beneficial.

great service and cleanliness plus excellent wifi make for a relaxing stay

Lovely staff, clean rooms, and great amenities.

Solo traveler looking for comfort

The mini bar was stocked but didn’t have everything I expected. Also, the shower was spacious with good pressure, really sets the tone for a great start to the day.

It wasn't cheap but still acceptable.